FAQ
What is the difference between a stretched canvas print, a stretched canvas print with a floating frame, and a framed art print?
A stretched canvas print is printed on canvas and stretched over a wooden frame, giving it a sleek, modern look without the need for an additional frame.
Stretched canvas prints also look great with a floating frame. A floating frame provides extra space around the canvas and can make it seem like the artwork is floating. Floating frames give definition to the artwork itself, and the slight gap creates visual space around the canvas, so the eye can better appreciate the imagery.
A framed art print is printed on paper, surrounded by a white border, then placed within a frame and beneath Plexiglas to protect and enhance the artwork. The reflections of the clear glazing add another level of depth and complexity to the imagery.
What sizes are available for your art prints?
We offer a range of sizes for both stretched canvas art prints and framed art prints, ranging from small prints suitable for creating gallery walls to larger statement pieces for a focal point in a room.
What frame colours are available for your art prints?
Both our framed art prints and canvas prints with floating frames are available in oak, white, and black.
Will my print arrive ready to hang?
Yes, all your prints will arrive ready to hang. All our prints come fitted with either a wire or string on the back that will easily support the weight of your print.
How do I look after my canvas art prints?
We recommend using a duster or a dusting cloth to clean your canvases. Do NOT use any sort of cleaning liquid on your prints.
Do you offer tips for styling with art prints?
We provide a personalized service where you can virtually "try before you buy." Simply email us a photo of the wall you're looking to decorate, along with the specific art print you're considering. We will then provide you with images that allow you to visualize how the art print will look in your space. We can also provide you with other options from our collections that we believe would also look good in your space.
How can I contact customer service with any questions or concerns?
You can reach our customer service team by email at info@selectart.com.au or through the contact form on our website. We are here to help with any questions or concerns you may have about our art prints.
Are you accepting artist submissions?
We are planning to create a collection of signed art prints, introducing Australian artists. If you're an artist looking to sell your work, we'd love to hear from you!
Please send us a message by email or through our contact form, and we will get back to you ASAP.
Returns
Select Art Prints will take all reasonable steps to provide a fault free product.
We ensure that your print is well packaged to avoid any damage through handling during transit.
Select Art Prints will replace goods if they arrive damaged when reasonable.
Loss or damage of goods must be reported to Select Art Prints within 7 days of the date of your invoice, and cannot be replaced after 7 days of receipt of goods.
Privacy
For your privacy, personal data collected is for our internal use only.
We WILL NOT pass your details onto a third party.
Select Art Prints uses a secure server that performs the processing of the payment, and is protected by the latest in hardware firewall technology.
Your personal details are protected by secure servers.
Select Art Prints will only use and disclose your personal information:
- to provide the products and services you have requested
- to administer and manage those products and services
We will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date.
